TERMS AND CONDITIONS OF SALE

Effective Date: October 14, 2026

These Terms and Conditions of Sale (“Terms”) apply to purchases made from StandardAutoPart, including purchases through StandardAutoPart.com, by telephone, through an invoice or payment link, or at a StandardAutoPart pickup location.

By placing an order, you acknowledge that you have reviewed your order details and agree to these Terms, together with the StandardAutoPart Refund Policy and Shipping Policy.

Refund Policy:
https://www.standardautopart.com/policies/refund-policy

Shipping Policy:
https://www.standardautopart.com/policies/shipping-policy

If there is a conflict between these Terms and any right or remedy that cannot legally be excluded under applicable consumer-protection law, the applicable law will prevail.

1. ORDER REVIEW AND ACCEPTANCE

Before submitting an order, customers are responsible for reviewing the products selected, quantities, vehicle information, shipping or pickup information, billing information, and total charges.

Submitting an order constitutes an offer to purchase.

Receipt of an order confirmation does not necessarily mean that StandardAutoPart has accepted the order. An order may be subject to payment authorization, fraud screening, inventory confirmation, fitment verification, supplier availability, or other reasonable verification.

StandardAutoPart may decline or cancel an order where reasonably necessary, including in cases of suspected fraud, payment failure, inventory error, obvious pricing error, product discontinuation, or inability to fulfill the order.

If an order is cancelled by StandardAutoPart after payment has been collected, the applicable amount will be refunded.

2. VEHICLE FITMENT

Automotive parts can differ based on factors including:

• Year

• Make

• Model

• Trim or submodel

• Engine

• Drivetrain

• Production date

• VIN

• Brake package

• Rotor size

• Wheel size

• Suspension configuration

• Body style

• Vehicle options

Customers are responsible for providing complete and accurate vehicle information.

If fitment is uncertain, customers should contact StandardAutoPart before ordering or installing the product.

StandardAutoPart may request additional information such as a VIN, production date, existing part number, rotor diameter, measurements, photographs, or vehicle specifications.

Fitment information supplied through our website, manufacturers, distributors, suppliers, interchange databases, or other third-party catalog systems is provided to assist customers but may occasionally contain errors or omissions.

Customers should inspect and compare the replacement product with the original product before installation.

3. CUSTOMER-SUPPLIED FITMENT INFORMATION

Where a customer provides an incorrect VIN, vehicle description, measurement, part number, rotor size, engine size, drivetrain, or other vehicle information, StandardAutoPart is not responsible for an incorrect product selection resulting from that information.

A return resulting from incorrect information supplied by the customer may be treated as a standard customer return and may be subject to applicable return shipping costs and the 15% restocking fee described below.

4. INSPECTION BEFORE INSTALLATION

Customers must reasonably inspect products before installation or modification.

Where applicable, customers should confirm:

• Part number

• Vehicle application

• Dimensions

• Quantity

• Left or right position

• Front or rear position

• Electrical connector

• Bolt pattern

• Rotor diameter

• Spline count

• Mounting points

• Physical condition

If a product appears damaged, incorrect, incomplete, or materially different from the product required, the customer should stop and contact StandardAutoPart before installation.

Installing, modifying, painting, cutting, drilling, programming, assembling, or otherwise altering a product may affect return eligibility.

5. INSTALLATION AND VEHICLE DIAGNOSIS

Proper diagnosis of a vehicle problem is the customer's responsibility.

Automotive components should be installed by a qualified technician where appropriate.

StandardAutoPart is not responsible for damage caused by improper installation, incorrect diagnosis, use of an incompatible component, misuse, abuse, modification, accident, improper maintenance, or failure of another vehicle component.

Installation of a product does not, by itself, establish that the product was defective.

Nothing in this section limits any liability that cannot legally be limited.

6. PRICING AND PAYMENT

Prices are displayed in Canadian dollars unless otherwise stated.

Applicable taxes, shipping costs, and other applicable charges will be displayed or communicated before completion of the transaction where required.

Payment must be authorized before an order is shipped, released, transferred, or specially ordered unless StandardAutoPart has expressly approved another arrangement.

StandardAutoPart may correct genuine typographical, catalog, inventory, or pricing errors.

If an obvious or material pricing error is discovered after an order is submitted, StandardAutoPart may contact the customer to obtain approval for the corrected price or cancel and refund the affected item.

7. INVENTORY AND AVAILABILITY

Inventory availability can change rapidly.

A product displayed as available may become unavailable because of simultaneous sales, supplier changes, inventory synchronization delays, warehouse discrepancies, damaged inventory, manufacturer backorders, discontinued products, or other circumstances.

If a product becomes unavailable after ordering, StandardAutoPart may offer the customer:

• A revised availability date

• An equivalent replacement

• An upgraded alternative

• Cancellation and refund of the unavailable product

A materially different substitute will not be supplied without customer approval.

8. PROCESSING AND DELIVERY ESTIMATES

Processing, warehouse transfer, pickup, shipment, and delivery dates are estimates unless expressly guaranteed in writing.

StandardAutoPart will make reasonable efforts to meet estimated timelines but does not control delays caused by carriers, severe weather, transportation disruptions, holidays, remote-area limitations, manufacturer delays, customs processing, labour disruptions, or other circumstances outside its reasonable control.

Nothing in this provision limits statutory delivery or cancellation rights available under applicable law.

9. SHIPPING

All shipped orders are also subject to the current StandardAutoPart Shipping Policy:

https://www.standardautopart.com/policies/shipping-policy

Tracking information will be provided when available.

Customers are responsible for providing a complete and accurate shipping address.

This includes any applicable apartment, unit, suite, buzzer, business name, postal code, telephone number, and other information reasonably required for delivery.

10. ADDRESS CHANGES

Customers should verify their shipping address before submitting an order.

If an address change is requested after processing has begun, StandardAutoPart will make reasonable efforts to assist but cannot guarantee that the shipment can be redirected.

Where legally permitted, additional carrier charges resulting from a customer-provided incorrect address or requested rerouting may be charged to the customer.

11. REFUSED OR UNCLAIMED SHIPMENTS

Customers wishing to return an order should normally accept delivery and follow the approved return process.

Where a customer voluntarily refuses or fails to collect a valid shipment, and no statutory cancellation right applies, reasonable costs associated with the return may be deducted from the refund where permitted by law.

These costs may include:

• Return freight

• Carrier charges

• Brokerage or customs charges

• Duties

• Address-correction charges

• Other direct return costs

• An applicable 15% restocking fee

This section does not apply where a customer validly exercises a statutory cancellation or rejection right.

12. LOCAL PICKUP

Customers should wait until StandardAutoPart confirms that an order is ready before travelling to a pickup location.

A product shown as available may be stored at another warehouse and may require transfer.

For fraud prevention and order security, StandardAutoPart may request:

• Order number

• Government-issued identification

• Proof of purchase

• Authorization from the purchaser

StandardAutoPart may decline to release an order where the identity or authority of the person collecting it cannot reasonably be verified.

13. RETURNS

Returns are governed by the current StandardAutoPart Refund Policy:

https://www.standardautopart.com/policies/refund-policy

Unless another return period applies to a specific product or applicable law provides otherwise, eligible products may generally be returned within 30 days of delivery.

For a standard voluntary return, merchandise generally must be:

• Unused

• Uninstalled

• Unmodified

• In resalable condition

• Complete

• In its original condition

• In its original packaging where reasonably required

Customers should obtain return authorization before sending a product back.

Unauthorized returns may be refused or delayed.

14. 15% RESTOCKING FEE

A 15% restocking fee may apply to eligible, non-defective, customer-initiated returns.

Examples include:

• Customer changes their mind

• Customer no longer requires the product

• Customer orders the wrong product

• Customer provides incorrect vehicle information

• Customer purchases multiple options intending to return unused alternatives

The restocking fee will not be charged where the return results from a confirmed StandardAutoPart shipping error, a qualifying defect for which StandardAutoPart is responsible, or where charging the fee would conflict with applicable law.

Return shipping costs may also be the customer's responsibility for voluntary returns.

15. ORIGINAL SHIPPING CHARGES

Original shipping charges are generally non-refundable on voluntary returns where the correct, non-defective product was supplied, except where required otherwise by law.

Where a return results from a confirmed StandardAutoPart error or another circumstance for which StandardAutoPart is responsible, applicable shipping costs will be handled in accordance with our Refund Policy and applicable law.

16. NON-RETURNABLE PRODUCTS

Subject to applicable law, the following products may be excluded from voluntary returns:

• Installed products

• Used products

• Modified or altered products

• Products damaged after delivery

• Special-order products

• Custom-order products

• Products designated final sale

• Clearance products where identified as final sale

• Products missing components or materially damaged packaging where the condition prevents resale

A product will not be treated as non-returnable where applicable law requires StandardAutoPart to accept the return.

17. WRONG PRODUCT ORDERED BY CUSTOMER

If StandardAutoPart supplies the product ordered but the product is unsuitable because the customer ordered incorrectly or supplied incorrect vehicle information, the return will normally be treated as a voluntary customer return.

Applicable return shipping costs and the 15% restocking fee may apply.

18. WRONG PRODUCT SUPPLIED BY STANDARD AUTOPART

If StandardAutoPart supplies a materially different product from the item ordered, the customer should contact us before installation.

Once the error is confirmed, StandardAutoPart will arrange an appropriate remedy, which may include replacement, exchange, correction, or refund.

A restocking fee will not be charged for a confirmed StandardAutoPart fulfillment error.

19. DAMAGED SHIPMENTS

Customers should inspect shipments promptly after delivery.

If damage is discovered, customers should retain:

• The product

• Product packaging

• Shipping carton

• Shipping label

• Protective packaging and packing materials

StandardAutoPart may request photographs or other reasonable evidence needed to investigate the damage or submit a carrier claim.

20. DAMAGE NOTIFICATION

Customers are encouraged to report visible or concealed shipping damage within 48 hours of delivery whenever reasonably possible.

Prompt notice helps StandardAutoPart investigate carrier damage and preserve available carrier remedies.

A failure to report within 48 hours does not eliminate a consumer right that cannot legally be excluded.

21. FREIGHT AND OVERSIZED PRODUCTS

Customers receiving freight or oversized shipments should inspect the shipment before signing the carrier's delivery receipt whenever reasonably possible.

Visible damage or shortages should be documented on the carrier's delivery receipt.

Customers should take photographs of visible damage and packaging before the carrier leaves where possible.

Where inspection cannot be completed before signing, the customer may note “Subject to Inspection” where the carrier permits.

22. WARRANTIES

Warranty coverage varies by product and brand.

Certain products may include:

• Manufacturer warranty coverage

• StandardAutoPart warranty coverage

• A Limited Lifetime Warranty against qualifying defects

The specific warranty applicable to the purchased product governs the warranty claim.

Unless expressly provided otherwise, warranty coverage generally does not cover damage caused by:

• Normal wear and tear

• Incorrect installation

• Incorrect vehicle diagnosis

• Accident or collision

• Abuse or misuse

• Modification

• Improper maintenance

• Failure of another component

• Excluded racing or competition use

• Environmental damage or corrosion where excluded by the applicable warranty

Proof of purchase may be required.

23. WARRANTY CLAIM PROCEDURE

To evaluate a warranty claim, StandardAutoPart may reasonably request:

• Photographs

• Video

• Vehicle information

• VIN

• Installation information

• Diagnostic information

• Technician findings

• Product number or serial number

• Return of the product for inspection

A request for reasonable documentation does not itself mean that a claim has been denied.

24. LABOUR AND CONSEQUENTIAL COSTS

Unless expressly stated in the applicable written warranty or required by applicable law, a product warranty does not automatically include reimbursement for:

• Installation labour

• Removal labour

• Diagnostic charges

• Towing

• Rental vehicles

• Storage

• Transportation expenses

• Lost income

• Loss of use

• Other incidental or consequential costs

Nothing in this section excludes liability or remedies that cannot legally be excluded.

25. SPECIAL ORDERS AND WAREHOUSE TRANSFERS

Certain products may be specially ordered or transferred from another warehouse, distributor, supplier, or manufacturer.

A deposit may be required before StandardAutoPart initiates a special order or inventory transfer.

Before accepting a deposit for a special order, StandardAutoPart may communicate any special cancellation or return restrictions applicable to that transaction.

Subject to applicable law, custom or special-order products may be non-refundable once the supplier order or warehouse transfer has been initiated.

26. DEPOSITS

Where a deposit is required, the amount and applicable conditions will be communicated when the order is placed.

A deposit may become non-refundable after StandardAutoPart has reasonably incurred costs or committed inventory specifically for the customer's order, where permitted by law and where this condition was disclosed to the customer.

Any statutory cancellation or refund rights continue to apply.

27. CORE CHARGES

Certain products may carry a core charge.

Where a refundable core charge applies, the returned core must comply with the applicable supplier or manufacturer requirements.

A core may be rejected if it is the incorrect type, incomplete, materially damaged beyond acceptable condition, or otherwise fails the applicable core-return requirements.

28. PRODUCT IMAGES AND DESCRIPTIONS

StandardAutoPart makes reasonable efforts to provide accurate product descriptions, specifications, images, and fitment information.

Some images are representative manufacturer or supplier images.

Manufacturers may change packaging, labels, coating appearance, hardware, colour, casting marks, minor design features, or packaging configuration without changing the product's intended fitment or function.

Minor cosmetic differences alone do not necessarily mean that the product supplied is incorrect.

29. OEM NUMBERS, TRADEMARKS AND VEHICLE NAMES

Vehicle manufacturer names, trademarks, model names, OEM numbers, and interchange numbers may be used solely for identification, reference, and compatibility purposes.

Their use does not necessarily imply that StandardAutoPart is affiliated with, sponsored by, or endorsed by the vehicle manufacturer.

30. PROMOTIONS

Promotional pricing, discount codes, free-shipping offers, financing promotions, and other offers may be subject to specific terms including:

• Expiry dates

• Geographic limitations

• Minimum purchase requirements

• Product or brand exclusions

• Maximum discounts

• Quantity restrictions

Unless expressly stated otherwise, promotions cannot be combined.

31. FRAUD PREVENTION AND ORDER VERIFICATION

StandardAutoPart may use reasonable fraud-prevention measures.

Before fulfilling an order, StandardAutoPart may request reasonable verification of:

• Identity

• Billing information

• Shipping information

• Payment authorization

• Pickup authorization

Orders that cannot reasonably be verified may be cancelled and refunded.

32. REFUNDS

Approved refunds will generally be issued to the original payment method unless another method is required or agreed upon.

After StandardAutoPart submits a refund, the customer's bank, credit-card issuer, financing provider, or payment processor may require additional processing time.

For eligible voluntary returns, the refunded amount may be reduced by applicable and lawfully chargeable:

• 15% restocking fees

• Return shipping charges

• Original shipping charges

• Carrier charges

• Other disclosed direct return costs

33. STATUTORY INTERNET PURCHASE RIGHTS

Customers may have additional cancellation, refund, delivery, disclosure, and other rights under applicable consumer-protection laws.

These statutory rights apply regardless of anything in these Terms that might otherwise appear to restrict them.

Nothing in these Terms is intended to require a customer to waive a right, benefit, or protection that cannot legally be waived.

34. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, StandardAutoPart will not be liable for indirect, special, incidental, exemplary, or consequential losses arising from a product or transaction.

Nothing in these Terms excludes or limits liability for which exclusion or limitation is prohibited by law.

Any limitation in these Terms is subject to applicable statutory warranties, consumer remedies, and other non-waivable legal rights.

35. SEVERABILITY

If any provision of these Terms is determined to be invalid, unenforceable, or contrary to applicable law, that provision will be interpreted or limited to the minimum extent necessary to comply with applicable law.

The remaining provisions will continue to apply to the extent legally permitted.

36. NO WAIVER

If StandardAutoPart does not immediately enforce a provision of these Terms, that does not necessarily constitute a waiver of the provision or the right to enforce it later.

37. ENTIRE PURCHASE AGREEMENT

For a particular purchase, these Terms, the applicable product listing, checkout information, order confirmation, Refund Policy, Shipping Policy, and any specific written warranty or special-order terms communicated to the customer collectively form the terms applicable to that transaction.

Specific written terms expressly agreed to for an individual transaction may take priority over general provisions in these Terms where they directly conflict.

38. GOVERNING LAW

These Terms are governed by the laws of the Province of Alberta and the applicable laws of Canada, subject to any mandatory consumer-protection law or jurisdictional right that applies to the customer and cannot legally be restricted.

Nothing in these Terms requires a consumer to give up a legal right to bring a claim before a court or tribunal where such a right cannot legally be waived.

39. CHANGES TO THESE TERMS

StandardAutoPart may update these Terms from time to time.

Unless applicable law requires otherwise, the Terms governing an order will generally be the version presented or in effect when the customer completes that order.

Changes made after an order is completed will not retroactively alter that transaction unless required by law or agreed to by both parties.

40. CONTACT INFORMATION

StandardAutoPart

Unit 16, 11830 152 Street NW
Edmonton, Alberta, Canada

Phone: 825-925-8520

Email: sales@standardautopart.ca

Website: standardautopart.com

Customers with questions concerning fitment, orders, returns, shipping, pickup, or warranty claims should contact StandardAutoPart for assistance.

CHECKOUT ACCEPTANCE

By selecting the acceptance checkbox and completing my order, I acknowledge that:

• I have reviewed the products and quantities in my order.

• I have reviewed my vehicle information and fitment information where applicable.

• I have provided accurate billing, shipping, and contact information.

• I have had an opportunity to review these Terms before completing my purchase.

• I agree to the StandardAutoPart Terms and Conditions.

• I agree to the StandardAutoPart Refund Policy.

• I agree to the StandardAutoPart Shipping Policy.

• I understand that eligible voluntary, non-defective returns may be subject to a 15% restocking fee.

• My acceptance does not waive any consumer right that cannot legally be waived.